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Payment Questions

What credit cards/payment methods do you accept?
We accept Discover, Visa, and MasterCard credit cards as well as checks/money orders and purchase orders. We do not accept American Express, Apple Pay, Google Pay, Android Pay, PayPal, or any other payment methods not listed.
Do you offer bulk discounts?
If you plan on ordering bulk we do not offer bulk discounts however we do have pricing discounts. Schools and universities receive 5% discounts. Orders over $1250 receive a 10% discount. Orders over $2500 receive a 12% discount. Orders over $5000 receive...
How do I get a quote?
We can give you quotes on any products you would like to purchase or you can do it yourself. Contact us at (936) 295-4459 or info@oatesspecialties.com. To place a quote yourself add items with the "+Quote" button that is on all product pages. Then go...
Do you have credit/payment plans?
Unfortunately, we don't offer any forms of installment payments after the order is placed so all items need to be paid in full before the order is accepted.
Pending credit card charge/ order didn't go through
If you have a pending charge on your credit card and the order didn't go through, you should see those funds go back into your account in 24-48 hours. Please contact us at (936) 295-4459 with your exact issue and we can help you out.
When I place an online order with a purchase order and tax exemption number will it remove tax?
It will show tax however if all information is valid we remove that tax manually.
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